Welcome to the 220 Help Center!

FAQs

Account/Access Qs

Instructor Qs

General 220 Qs

Once your account is created, you will receive an email from "220 Leadership" (support@220leadership.com) titled Welcome to 220! (create your password), shown below.

You will click on the words in blue "clicking here" as shown above and create your password.

Please note passwords must have at least 1 lowercase letter, 1 uppercase letter, 1 number and 1 special character.

If you don't see your welcome email, check out the answer below on how to move forward.

If you don't see your welcome email from 220 Leadership (support@220leadership.com or noreply@learnworlds.com) called Welcome to 220! (create your password), please take the following steps:

1. Use the search function in your inbox to look for an email called from support@220leadership.com OR noreply@learnworlds.com.
2. If you don't see an email from either email address, then check your Spam or Trash folder.
3. If you still don't see the email, go to app.220leadership.com.
4. Click on "RESET PASSWORD".

5. Type in your email address used for enrollment by your Instructor or 220 Champion.
6. Check your email for further instructions on how to reset your password.

If you did not receive the reset password email (make sure you check your Spam and Trash folders!), please let your instructor or 220 Champion know as there might be a firewall or privacy setting with your organization's email address not permitting our emails to go through.

Email
This is the email used by your Instructor or 220 Champion to create your account.

Try searching your email account(s) for an email from support@220leadership.com OR noreply@learnworlds.com.

If you don't see this email, contact your 220 Instructor or Champion to confirm which email address you should use.

Password
If you don't remember your password, you can reset your password by taking the following steps:

1. Go to app.220leadership.com.
2. Click on "RESET PASSWORD".

3. Type in your email address used for enrollment.
4. Check your email for further instructions on how to reset your password.

If you did not receive the reset password email (make sure you check your Spam and Trash folders!), please let your instructor or 220 Champion know as there might be a firewall or privacy setting with your organization's email address not permitting our emails to go through.

If you and others at your organization are unable to receive emails from 220 or the 220 Platform, such as your welcome email or a reset password email then the best next step is to have your organization's IT Department Whitelist some key 220 URLs and some key email sender names:

Email sender to whitelist:
support@220leadership.com

Domains to whitelist:

Once your IT department has been able to whitelist these domains and email senders then you can try to reset your password again.

If that doesn't work email support@220eladership.com and we will try to resend your welcome email and account login information through our account.

Don't worry we have a few ways we can help with this!

The first thing is to double (and triple) check you have entered your email address and password in correctly.
Reach out to your Instructor to give you your login details again or help troubleshoot logging on.
If you are not able to log on or reach your instructor, you can always reset your password on our log in page:

Go to the 220 Platform Login Page
Click "RESET PASSWORD"
Type in your email address and click "ok"
Then it will allow you to set a new password and login!

When you have exhausted the other options, please email support@220leadership.com to help you log in to your account.

The best thing to do is to re-watch the video and re-read the information that you have learned in this module.

It's important to take notes and then you can use those notes to help you pass the quiz.

Once you have reviewed all of the module information, you can try the quiz again.

If you are still having trouble, contact your instructor for more support.

If you are unable to reach your instructor within 24 hours, then contact support@220leadership.com.

Remember that learning is a process, and progress takes time and effort. Keep up the great work and stay persistent!

Click back into the course you have been working on. Within every module, there will be a blue check mark next to the section name if you have fully completed that section.
Go to the sections that are missing a blue check mark and complete these sections
Once you have a blue check mark next to every section in every module and you have submitted all of your work, then your course will show 100% completed.

Absolutely! Once you have completed any of the 220 courses, you can definitely add them to your resume. It's always great to showcase your newly acquired skills and knowledge! You can also add this class and your certificate to LinkedIn profile.

Lastly, it's great to share about your experience and what you have learned through 220 Leadership in job interviews, college applications, and more! This shows skills you have learned that set you apart from others and your dedication to this course and program. This also shows (and you should say this too) that you are always willing to learn more and grow your skills/experience. You are a lifelong learner :)

Here are a couple of tips to help with uploading documents on our platform:

Uploading files (PDFs)

Please make sure that the document you are uploading is the right format and size. If your document is too big, you may need to choose a different format that is better support, such as, changing to saving this as a PDF instead of a .jpg or word document.

Uploading Links

If you're having issues with a link to a shared file (like a Google Docs or link to a video), make sure you have set the sharing permissions to "anyone with the link can view" and try again.
If you're still unable to upload a link, try uploading it as a file by turning it into a PDF. On the top left go to "File", "Download" and choose "PDF Document (.pdf)". Save this document to your computer. Now upload this PDF document instead of trying to insert the google documents link.

General Tips

Check your internet connection is strong enough to support the upload. If the upload is trying to upload, but cannot because of your connection, let your instructor know about your challenges and try uploading again when you can connect to a stronger internet or WIFI connection.
If the problem still persists, please contact support@220leadership.com

Please make sure that you are opening the links on your computer, chrome book, or other larger device. Accessing the link through your mobile or cell phone is a bit tricky.

If you are still having problem accessing the links, please first email your instructor to help troubleshoot this. If this is unsuccessful, then email support@220leadership.com to help access the links you need.

When you are ready to submit your assignment and have arrived at the "Assignment: Upload..." lesson, click "Start".
Make sure you have saved your workbook to your computer and you know where to find this or what you named this document.
You will want to click "My Device" and find your document. Once you have found this document click on the document.
Then click the blue button below that is titled "Upload". Once your document has uploaded successful it will show the word "Complete" with a green checkmark.
Once your document has uploaded you can add additional comments or click the blue arrow at the bottom right of the screen to go to the next page.
Then you will follow the instructions on the second page to note that you presented in-person or to uploaded your videotaped presentation.
Once this is complete, hit submit at the bottom of the page. This screen will let you know you have successfully submitted your workbook and presentation.
Then you can move on to the next section to take the assessment and more!

If this didn't answer your question please reach out to your instructor first and then email support@220leadership.com.

You will receive a notification to your email when your assignment has been graded. You can also continue to check in that specific assignment section of the course module you are working on to see if your assignment has been graded.

**If you don't know how to access the course because you don't know how to log on, please see the support answers to help you log on to the 220 Platform above!

If you are able to log on, but don't know where to find the courses, follow these steps:

On your home screen that is titled, "220 Online Courses"
Click the blue "My Dashboard" above the image shaped like a laptop with pictures of our 220 Courses on it. There is also a "My Dashboard" button at the top right of your screen next to "Get Help"
This will take you to your dashboard of all the courses you are currently enrolled in.
If you were recently working in a course and want to get back to that module, you can click the blue button on the right side of your screen titled, "Continue where I left off" next to "Go to my profile"
Or you can click on the course you would like to start or continue your progress in.
Once you have clicked the course, scroll down the page to either the first module 00 and click "Course Intro" if you have not start the course or click on the module you were most recently working in.

You can see your progress or how long you have spent working in the 220 course(s) one of two ways:

To estimate how many hours you have been working:

You can click into the course you are working on. There are blue checkmarks next to all of the sections you have fully completed. Then there is a time estimate for this section on the right hand side. You may have spent more time on this section, but at a minimum you have spent the time noted on the right hand side because the platform doesn't allow you to move on to the next section faster than that estimated about of time.

To see your individual course progress, you can:

On your home screen, click "My Dashboard, in clue above the image of a 220 laptop or the tab in the top right of the screen that is also titled, "My Dashboard".
Once you are in your dashboard, on the right side of the screen click, "Go to my profile"
In your profile, scroll down to see the images of course cards you are enrolled in. There is a white number percentage that says how much you have completed of the course so far. For example, if could say 0% if you have not started the course or it could say any other number from 0-100%.

There are a few things you can try to troubleshoot the problem:
1. Clear your browser cookies and cache: Corrupted cookies or cached data can sometimes interfere with website functionality. Here are some resources on how to do this for different browsers:
Chrome
Firefox
Safari
Edge

2. Delete your browsing history: While less likely than clearing cookies, deleting your browsing history can also help resolve some loading issues.

3. Try a different browser: If the problem persists after clearing your cookies and history, try accessing your courses on a different browser to see if the issue is specific to your current browser.

4. Check for browser updates: Make sure you're using the latest version of your browser. Outdated browsers can sometimes have compatibility issues with websites.

If you've tried all of these suggestions and the issue continues, please email us with some additional information:

The specific browser you're using.
Any error messages you encounter when the courses stop loading.
The device you're using to access the courses (computer, phone, tablet).

220 was started by brothers Matthew & Joseph Moheban because they wanted to help more youth achieve their Second-to-None (220) potential.

This means they're thriving in three areas:

Work & Income
Fulfilling, impactful and challenging career/job(s)
Thriving wage working towards financial freedom
Developing leader in the workforce

Health & Lifestyle
Mental wellness, physical health and nutrition
Hobbies, interests and passions incorporated daily
Giving back with time and money

Family & Relationships
Strong traditional or nontraditional family relationships
Reliable group of peers who share the same values and make them better
At least one strong, consistent mentor

We partner with visionary organizations in workforce development, out-of-school time, education and youth development to help them enhance and accelerate their student impact.

Our turnkey courses have been used with over 300 organizations and 5,000 students across the country to help take their student outcomes to the next level; give staff time back while having more fun delivering a done-for-you program; and helped expand programming and funding for organizations that use 220.

For specific information on why your organization invested in these courses, students should ask their instructors and instructors should ask their 220 Champion or the leader of your organization who made the purchasing decision.

Our programs have been tested, active and successful with students, staff, programs and organizations all over the country.

This includes work in the following sectors:

Workforce Development
*Local & State Workforce Agencies

*Community-Based Organizations

*Opportunity Youth & Family Engagement
*Job Corps Centers

Out-of-School Time
*Statewide afterschool networks
*Local and national afterschool organizations
*Summer Learning

Schools
*Urban and Rural High Schools

*Districts & Charter Schools

*Counselor Training

Post-Secondary
*Fraternities & Sororities

*College Mentoring Organizations

*Alumni/Transition Programs

We partner primarily with organizations who serve opportunity youth or historically underserved youth.

220 provides you with turnkey resources to implement all online, all in-person, or a mix of both.

And if you have teaching or programming experience, goals beyond what's covered primarily in our curriculum, or unique needs, our courses are customizable for time, frequency and content.

If you're a Champion or Instructor (organization staff):
Our 220 Platform Training Course provides an in-depth overview of our course content and structure, how it works, the options you have, and what it takes for you, your staff and your students to be successful.

If you're a student:
Our 220 Student Training Course provides you with some background on 220, why these courses matter to you and how to be successful.

Our programs are designed for college and high school students ages 14+, although they have been used with mature middle school students. These courses meet students where they are now, which is why they've been used successfully with both college and high school students.

Most programs teach static content based on what they think you need to know.

220 Programs focus on success strategies and frameworks that apply to any discipline. Students provide the content based on their unique strengths, talents and passions.

This allows students to create a personalized plan for success that unlocks motivation helps them reach their full potential.

220 stands for second (2) to (2) none (0).

Our goal with all of our programs is to help every single student create their 220 Life- the life that for them is second to none.

Our programs have worked for thousands of youth across the country from all different programs, locations, backgrounds and demographics.

"While working 220 I was able to see not only an increase in my grades consistently, but overall with everything I improved in. They were able to help me apply useful skills for every part of my life and assist me in becoming a leader in the community. Looking at any of my accomplishments from 2017-on will lead back to my working with 220."

If something isn't working, let your instructor know or reach out to our Support Team. We should be able to point you in the right direction.

I like the sound of your product, but I would also need to get the Board/Program Manager/Executive Director on board to make this happen.

We totally understand! In order to make your decision as easy as possible, I’m going to go ahead and send you a one-sheet that highlights some of the specific benefits of our product for you to forward to your Board. We’re also going to share a document with you that clearly outlines all of our technical specs, so you can make sure that you and your Program Manager are on the same page. We’d also be glad to arrange a demo for them in case they have any further questions.

Each learning track includes the resources you’ll need to implement an effective program:

Course Assignments and Workbooks
Articles, videos and images
Instructional videos to fill out assignments course workbooks
220 Challenges to apply learning in the real world
Content retention quizzes
Recommended resources
Community discussion feature
Online Portal for all Resources
Lesson Plans
Student Worksheets
Slide Decks
Assessments + Evaluation Tools
Mobile accessibility

Yes, we can provide an invoice that has mobile payments available. We can also provide MOUs, W9s, agreements, or additional paperwork you need for your organization's vendor contracts.

220 collects data from its users for the sole purpose of facilitating the program and will not be sold or repurposed in any way. Access controls, data encryption, and other data protection controls are managed by our hosting platform, LearnWorlds. Additional information on 220 Youth Leadership's Privacy Policy can be found here.

We wanted to create a for-profit business to have the ultimate impact for our partners, students, and communities. While the nature of our work is typically seen as "non-profit work" we didn't want to rely on grant funding to do the work we knew was necessary to shift the future of education. Our business model allows us to grow our programs and reach through the needs we identify in the marketplace while allowing us to give back financially to programs and students who need it most. 220 donates 2.20% of net profits each year to support WagiLabs programs and students. WagiLabs is an organization that uses its 100% free and open-source curriculum to teach entrepreneurship to young students across the world. WagiLabs helps students unlock curiosity, compassion, and courage to come up with ideas that “do good” to help people, animals, and the environment. Click here to learn more about WagiLabs.

Each year, we do a select number of custom webinars for our customers. We are unable to do custom webinars for groups who do not already have a 220 membership. Keynote speeches are done on a case by case basis. Our keynote fee starts at $10k. Please reach out to Jenni Robbins at Ignite Development for keynote speech inquiries.

We have worked with organizations from across the country. Most of our partners are progressive educational organizations. We've worked with charter schools, public schools, private schools, religious-based organizations, Greek organizations, out-of school time groups (ex. YMCAs, YWCAs, Boys & Girls Clubs), STEM-focused organizations, Sports-Based Youth Development Groups, and large-scale initiatives (ex. City-, State- and National-focused youth initiatives)

We've been researching, testing and refining this content since 2009.

We've used our own personal research and testing, refined that based on what doesn't work, and enhanced it by adapting expert strategies and examples used by top performers.

We design all of our programs using the following questions:

What do we wish we would have learned in school?
What are critical skills students still aren't learning?
What are the skills you actually need to be successful?
What are the common patterns, strategies and routines of the top performers in the world- regardless of industry?
How can we make this learning practical and immediately applicable to our students?

While 220 Programs are strategically aligned with the 21st Century Community Learning Center Grants, our programs work for organizations in any of the following categories:

STEM/STEAM
Sport-Based Youth Development
Entrepreneurship Programs
Charter Schools
Innovation Schools/Grants
Faith-Based Organizations
Museums and Cultural Institutions
Catholic Schools
Private Schools
Public Schools
Rural Community Initiatives
Community Based Organizations/Youth Development Groups
Fraternities and Sororities
College Leadership Groups
WIOA Programs
Youth Employment Services (Y.E.S.)
Workforce Development Initiatives
Alumni Engagement Initiatives

We already have a solution we’re using / a competitor with lower costs / I think we’d rather do this ourselves.

On the surface, it may seem that way, but let’s talk about some of the reasons our product has a higher price point. We actually offer several valuable features that our competitors don’t and will actually help you earn revenue. Not only do we have the online programming you need to make life easier on your students and staff, but we have reporting tools that will make your data evaluation more efficient. We also include grant application templates that will give you the ability to copy+paste language for your grant narratives so you don’t have to put in nearly the same amount of time to acquire new funding streams. Lastly, we’re always making additions to the courses on our platform so you won’t have to worry about investing in a different program down the road, we will always be developing content on the cutting edge of what’s needed in youth development.

The last thing we want to do is add one more thing to your plate. We understand how busy you are, especially given the times we’re in right now. And that’s why we’re confident that the time invested in the near-term will make everything easier and more efficient after the initial ramp up period. Your staff will have everything they need to implement high quality programs with no prep time. Students will have access to flexible programming. And you will have plug and play tools to expand your funding.

The Leadership Track: Most individuals never reach their potential because our one-size-fits-all education fails to develop their purpose. This course helps participants unlock motivation by creating a limitless 10-year vision and connecting that future to their current goals, behavior, and schedule. This asynchronous student-facing online course includes 18 modules, videos, articles, workbook, and challenges. The Leadership Course helps individuals set their vision and then determine the behaviors they need to engage in to turn their vision into reality. This typically includes organizing and executing a job search, as well as obtaining a certification, credential, or degree. The course supports participants with the smaller steps necessary to complete a successful job search, earn a certification or credential, or complete an educational achievement. This unique course is designed to be specific to individuals’ career pathway needs.

The Resume + Interview Track: Most resumes look bad and undersell that person’s value. Participants get a step-by-step tutorial with templates and examples on how to create a professional resume that stands out to employers and schools. Participants also take the next step in starting to build a network with professionals in their desired industry. Most individuals are terrified of the interview room because they don’t know what to expect. Participants learn how to prepare and dominate the predictable structure of 99% of interviews with expected questions, answer scripts, and practical worksheets. Participants also learn how to make their social media accounts professional in a way that elevates their personal brand. This asynchronous student-facing online course includes 18 modules, articles, workbook, and practice questions.

The Workforce Track: An 18-module learning experience designed to empower each student with the mindset and skills youth need to become a leader in today's workforce- whether they're working for a company or organization, as a freelancer or as an entrepreneur. Your students will learn how to: Recognize the difference between a low performer and a high performer in the workplace; Adopt the mindset and attitude necessary to become a top performer in the workplace; Apply professionalism to everything they do, from being on time, to how they dress, to how they communicate, to how they get stuff done; Become a dependable contributor for their organizations by getting things done well and on-time; Go above and beyond the minimum requirementsWork well with a diverse group of people specific to their workplace goals and situations.

The Personal Finance Track: Most people never learn how to manage their personal finances. This practical course will empower individuals to create their own personal budget and learn how to take control of their financial future. This asynchronous student-facing online course includes 18 modules, videos, articles, and a personal budget spreadsheet template.

The Entrepreneurship Track: Most jobs in the 21st Century will require successful employees to be creative, self-led, and entrepreneurial. This course teaches individuals how to create a conceptual startup by creating a modern business plan using The 220 Launch Canvas, understand and apply the 6 cornerstones of successful companies, and improve Teamwork and Leadership skills through the process.

Working with us and using our courses is not the cheapest solution on the market. But, if you use the components of our programs you'll not only see the transformational impact on your students/staff, but you'll see the ROI for your organization. Most 220 partners access new funding streams based on the nature of our programs and the funding they're able to win based on the program outcomes and technology. Our customer is someone who is interested in building something new and on the cutting edge of education.

For initial deposits, we do accept credit card.

For full or ongoing payments, we require either an ACH payment (free to you!), or a check.

We ensure your students are progressing through the required course material in 3 ways:

Course quizzes that are prerequisites before they can move on to the next lesson.
Course workbooks and templates to ensure students are relating the course material back to their own situation, life and future.
Progress Reports to monitor how much of each course your students have completed.
End-of-course graded presentations where students showcase their hard work and the knowledge and skills they've gained.

We provide seven layers of support for your organization throughout our work together:

The 220 Onboarding Course- this course has everything you and your staff need to get onboarded. We go through the platform and all program components, including student enrollment and all key links.
Weekly Office Hours- every week, you and your staff will have access to our office hours. During office hours, you can ask our founders questions about the programs, anything specific to your program, or how you're looking to make the most out of a specific module for your students. This time is open for our partners to get the customized help they need to use 220 effectively.
Post-Purchase Emails and Checkins- You will receive regular updates from our team to make sure you're up to date in the course.
Professional Development Webinars
Student Webinars
Parent Info
Instructor Guidebooks

*You can also reach out anytime to get questions answered via email.

Many organizations across the country have used our programs to support or exclusively provide SEL for their programs and students. Instead of students experiencing these skills through a ""Self-Awareness"" module, students learn by doing, and build these capacities by pursuing goals based on choice- their choice. This results in natural motivation, increased persistence and higher likelihood of goal achievement and incidental skill-building.

Self-Management and Self-Awareness: The Leadership Course challenges students to look inward and examine their emotions, thoughts, values and behaviors like never before. Students identify their natural interests, existing passions, unique strengths and strong beliefs; how these things impact their thoughts, actions and relationships, and how they can leverage these things to develop their purpose and create an extraordinary life. Then, our additional courses provide the frameworks and tools to help them achieve their ultimate professional, financial and relationship goals- whether that's through working at their dream company or becoming a freelancer or entrepreneur. Students learn how to set audacious, measurable goals; how to break those goals down into smaller, actionable steps; and build the support team they need to start working towards that extraordinary life.
Social Awareness and Relationship Skills: Our courses help students set life-altering goals that guide their thoughts, actions, values and relationships. These goals provide a meaningful reason for students to choose optimism, positive relationships, healthy behavior and mutually beneficial relationships; not destructive behavior or negative choices. Students demonstrate leadership through leading by example (building skills and accomplishing goals); develop empathy by asking, answering and listening to deep, personal goals, beliefs and experiences; and working in teams to accomplish exciting projects that will benefit their peers and their community.Responsible Decision-Making: Their life-altering vision from The Leadership Course provides the foundation for their decision-making. By having a higher purpose, students are incentivized to make positive near-term decisions that benefit themselves and others so they stay on track towards their long-term goals. Our courses challenge students with limited structure and student-driven content so they learn to evaluate the quality, diversity and ambiguity of information before making decisions. They also learn to make decisions faster so they get more comfortable with failure and being wrong, which gives them the ability to course-correct and get to the ultimate goal faster."

220 Programs have the greatest impact when the students who are using the platform have a deep passion/interest. If students are deeply interested in STEM (or sports, fashion, music, video games, art, etc.) we are able to tap into their intrinsic motivation and help them put that energy into productive activities. We love working with our STEM partners because it provides foundational hard skill development that we complement with our programs that focus on the wrap around skills like personal development, leadership, and professional communication.

We get this question a lot, and we love answering it. We work with a lot of at-risk, low-income and first-generation students. We don't treat them any differently. Conventional practices say we need to adjust the way we talk to and work with these students because of what they're experiencing or what they've been through. While trauma-informed practices are absolutely helpful, what we NEVER should do is make them feel like they are different and less capable than other students. Maybe they're starting a lot further behind. Maybe they're going through incredible obstacles. But that should never diminish their potential and we need to help them realize this. The equalizers for all students of all races, demographics, backgrounds and personalities are these:

Every student has the right and opportunity to pursue a meaningful and exciting life
Every student starts from somewhere, and every student has goals they want to achieve (whether they realize it yet or not).
Every student faces obstacles.
Every student has unique gifts, talents and passions.
Every student can be intrinsically motivated to use these gifts, talents and passions if we help them unlock an exciting future.

It is our job to help them uncover what a compelling future means to them, then help them work backwards to connect this future to your program, their school and their near-term goals. Starting points are starting points. Obstacles are obstacles. But these should never impact the audacity or excitement of their goals and what we can do to help them get there.

At this time, we are not offering programs to individual families. Please Contact Us to sign up for our waiting list if you'd like to be notified when we have programs available for individual students and families, or if you'd like to help us set up our program with your child's school or organization!

You'll receive instant access to the platform. We recommend completing the Onboarding Course within one week at which point you'll be ready to start working through 220 with your students.

The Champion is the main point of contact for your organization and 220 Leadership. They manage the partnership and act as a liaison and connection between 220 Leadership and your organization.

The Champion:

Supports instructors and students with any planning, questions, and tech or platform troubleshooting.
Maintains consistent communication with 220 and immediately updates 220 and seeks 220 support with questions or challenges your organization is facing.
Manages the schedule and updates 220 when the original implementation schedule needs to be adjusted and helps the instructors adjust and communicate the new schedule.
Attends quarterly check-in meetings with 220 Leadership and consistently updates their Partner Lead (aka the "buyer" or person who adopted/chose to use 220 Leadership for your organization) on the status of their organization's 220 implementation
Manages instructor and student enrollment on the 220 Platform
Checks student progress and reports as needed, along with supporting instructors to manage their student progress, reports, and grading.

We estimate each module to take 30-60 minutes on average!

Every 220 Course (except for the Middle School Transition Course) has 18 total modules (lessons). We estimate every lesson taking 30-60 minutes so we estimate an entire course taking 16-18 hours total.

What is the suggested schedule for a course or is there only one way to implement a course schedule?

When we were creating the 220 Courses and Program in general, it was very important to us for organizations to be able to design a schedule and module cadence that aligns best with their organization. So in short, there is no one right way to do this or required/suggested schedule!

We won't leave you hanging though, please see below for important information and tips in order to create the best schedule and module cadence for your organization:

Every course has 18 modules (lessons)We estimate each module taking 30-60 minutes so that means we estimate the entire course completion at 16-18 hours.

At a minimum, the schedule we suggest is students taking or completing 1 module per week. The total course would then take 18 weeks (4.5 months) to complete. **Don't forget holiday breaks or other non-working days.

At a maximum, some organizations have students complete an entire course in 1 week. This is only possible when students do not have much other work to do during the week and can focus 16-18 solid hours on the 220 course.

Here is a breakdown of some other schedule options for completing one 220 course:

2 modules per week, 9 weeks total to complete the course
3 modules per week, 6 weeks total to complete the course
6 modules per week, 3 weeks total to complete the course
9 modules per week, 2 weeks total to complete the course

**You do not have to do the same amount of modules every week. For example, if you have 5 weeks for a course, you can break this down in different ways to complete all 18 modules, such as three weeks completing 4 per week modules and the last 2 weeks completing 3 modules per week)

Need more support? Send your questions directly to support@220leadership.com or sign-up for weekly office hours to speak to a 220 Leadership Customer Service representative!

Great question!

These resources are detailed in-depth in our 220 Platform Training Course, and include:

The 220 Platform Training Course
Instructor versions of each course with implementation guides, optional lesson plans and slides for in-person lessons, answer keys to student quiz questions (coming soon), grading rubrics and walkthroughs, and more.
The 220 Help Center
Contacting 220 Support
Scheduling Office Hours

Our goal with every organization we work with is to have at least 90% of students complete at least one 220 course.

When they do, they get exciting results- as shown in The 220 Platform Training Course.

This Training Course also includes information about our course structure and content, best practices learned ourselves and from other instructors around the country and guides to make implementation, support and grading easy and fun.

Finally, each Instructor Course includes step-by-step lesson plans and slides with presenter notes (both for in-person), instructor views of the lessons your students see (online) and grading rubrics to make it easy for you, and help you get the most out of your students.

The 220 Platform Training Course will walk you through the current enrollment process in Module 03.

Typically, your 220 Champion will be responsible for collecting the required information and sending it to 220.

Whether your question is technical or related to content, implementation or something else, we've probably helped someone else work through it.

You can do any of the following:

Review the FAQs in the 220 Help Center
Review the 220 Platform Training Course
Review the Instructor Course for the course you're implementing
Ask your 220 Champion
Reach out to 220 Support below
Schedule Office Hours with the 220 Team below

I'm an Instructor or 220 Champion and my students and/or staff are not receiving their Welcome or Reset Password emails from 220. What should I do?

You will need to contact your IT Department and have them whitelist the following urls:

https://app.220leadership.com

https://www.220leadership.com

You may also need to have the IT Department, or in extreme cases every individual student, whitelist the following email address(es):

support@220leadership.com

To avoid these steps, we typically see the most issues with work email addresses for both staff and students.

We see the least issues with personal email addresses (like gmail or yahoo).

Absolutely, we are happy to help with that!

To remove an instructor/staff member or student email our 220 Support Team at support@220leadership.com with your organization name and the person's full name and email address.

Or you can instead fill out the Contact Us form at the bottom of this page with this information and our support team will create a ticket to complete this action for you.

In order to access the grading, student progress, and reports (back end for Instructors/Champions) , you can either:

click on the 220 logo in the top left-hand corner of your screen, or
turquoise pencil on the left-hand side of your screen (shown below).

Yes, each student will get their own unique account with a username (their email address) and their password. Once a membership is purchased, instructors enroll their students using the provided Enrollment sheet. Each student will receive an email with their username and password. They use this information to login at 220leadership.com/login where they will be able to access the courses.

The 220 Platform Training Course will walk you through how to view individual student and your class's progress in each course(s) in Module 04.

Quick tips:

Go to your back end access by clicking the turquoise pen on the left side of your screen and view your "School Dashboard".
Under "My School" click "Reports Center"
Under "User Analytics" click "User Progress"
There are two ways to view user progress:

Scroll to the bottom where your "Users" are listed. Next to any student or instructor name click the turquoise drop down arrow. This will show you this student's progress in each of the courses they have been given access to, among other details about their progress.
At the top, you can type in the individual student name in the "User name contains" section. This will just pull up the student you want to view.
You can go to "Select a course" to view all of your class's progress in one course

The 220 Platform Training Course will walk you through how to create a report showing all of your students in Module 04. Specifically, the section titled "User Segments & Reports".

Quick tips:

Go to your back end access by clicking the turquoise pen on the left side of your screen and view your "School Dashboard".
Under "My School" click "Reports Center"
The video will explain how to use the sections under "User Analytics" titled, "User Segments", "Scheduled Reports", and "Reports Log".
Make sure to view the video linked about for more details!

The 220 Platform Training Course will walk you through how to grade assignments in Module 04. Specifically, the section titled "Gradebook, Review Center & Certificates".

Quick tips:

Go to your back end access by clicking the turquoise pen on the left side of your screen and view your "School Dashboard".
Under "My School" click "Reports Center"
The video will explain how to use the sections under "Exams" titled, "Gradebook", "Certifications" and "Review Center".
Make sure to view the video linked about for more details!

The 220 Platform Training Course will walk you through how to grade assignments in Module 04. Specifically, the section titled "Gradebook, Review Center & Certificates".

Quick tips:

Instructors will receive a notification to their email when an assignment has been submitted.
To review this assignment, you can click the link in the notification email you review this assignment.
To view this assignment you can also go to your back end access by clicking the turquoise pen on the left side of your screen and view your "School Dashboard".
Under "My School" click "Reports Center"
Under "Exams" click "Review Center"
At the top of the screen, click "Unreviewed / Ungraded"
In the "Manage" column on the far right you can click "Review Assignment" for any assignments that have not been reviewed or graded yet.
Make sure to view the video linked about for more details!

There are a couple of different ways you can look this up!

For general information, The 220 Platform Training Course will walk you through student progress and how to view the hours/time that students have spent working in the course(s) in Module 04. Specifically, the section titled "User Progress".

Quick tips:
How to view student hours/time spent through their User Profile:

Go to your back end access by clicking the turquoise pen on the left side of your screen and view your "School Dashboard".
Under "My School" click "Users"
Under "Users" click "All Users"
At the top, in the search box, type in your student's name. Sometimes you need to type this in a few different ways for the system to pull up the correct student. You can first try their full name. If that doesn't work, then you can try just their first name or first name and first letter of their last name. You can also search for their last name. Make sure to try a few different ways before thinking this student isn't enrolled in our system. Sometimes it can be finnicky, but with some different tries you can find your student!
Once your student is showing below, click this specific student's name to view their profile.
Click the "Courses" tab and then click which course you would like to view.
View the "Time spent" column. This will show at the top overall how much time the student has spent in the course and also the amount of time they spent in individual sections if you continue to scroll down.
If you go to the "Compl." (Completion) column and hover your mouse over the "No" or "Yes" for the overall course, you will see a menu of options pop up of Reports you can export, that include: Time Spent (by date), Time Spent (by activity), and Score.

How to view student hours/time spent through their Student Progress:

Go to your back end access by clicking the turquoise pen on the left side of your screen and view your "School Dashboard".
Under "My School" click "Reports Center"
Under "User Analytics" click "User Progress"
Search and find the specific user or student you are looking for.
Then view the Column "Study Time" to see overall how much time they have spent learning on the platform. There is also a column for the "Total Time Spent on the Platform"
If you click the drop down arrow to the left of the student's name you can view how much time has been spent on the specific course(s) and their percentage of progress within that course.

Every course has 18 modules (lessons)
We estimate each module taking 30-60 minutes so that means we estimate the entire course completion at 16-18 hours.
At a minimum, the schedule we suggest is students taking or completing 1 module per week. The total course would then take 18 weeks (4.5 months) to complete. **Don't forget holiday breaks or other non-working days.
At a maximum, some organizations have students complete an entire course in 1 week. This is only possible when students do not have much other work to do during the week and can focus 16-18 solid hours on the 220 course.
Here is a breakdown of some other schedule options for completing one 220 course

2 modules per week, 9 weeks total to complete the course
3 modules per week, 6 weeks total to complete the course
6 modules per week, 3 weeks total to complete the course
9 modules per week, 2 weeks total to complete the course

It depends on the instruction method you or your organization has chosen for your 220 implementation.

For more information on the different instruction methods, please head to the Platform Training Course. Specifically, in module 2 "The 220 Courses", go to the section titled, "Instruction Methods" for a more detailed description.

Quick tips:

If your organization chose the synchronous or instructor-led method, then yes you will be teaching every module/lesson in the course in-person to students, similar to a traditional classroom setting.
If your organization chose the asynchronous or student online course method, then no your role will be more like a facilitator supporting students with their online learning. They may need help with tech support or may have questions on the content/assignments that you will help clarify for them. You will also be in charge of grading their work and managing their student progress.
If your organization chose the hybrid method of a combination of in-person and online learning, then you may be teaching some lessons in-person. It is best to check with your champion or other team members using 220 to understand how you all have customized your hybrid method since this can look different for everyone. Sometimes the in-person aspect is just a learning communication or discussion with students about their self-paced online learning and sometimes it is the instructor actually teaching that module or lesson in person.

Complete this New Instructor Form.

Our team will handle the rest, adding your new instructor to the platform and setting up their user group.

We understand you want to get your students enrolled in their User Groups quickly and easily.

Here are two options to achieve this:

The best option currently available for translation is Google Translate Chrome Extension.

Check out this quick video tutorial to see how to use Google Translate.

Welcome to the 220 Help Center!

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FAQs

How do I login to my account?

I never received my welcome email with the link to create my password- what should I do?

I forgot my email or password- what should I do?

I am not able to receive emails what should I do?

I entered my login credentials correctly, but I still can't log in.

What should I do if I'm having trouble passing the quiz despite trying everything?

My course progress is not showing 100% complete. What should I do?

Can I add this 220 Course Completion to my resume?

My documents are not uploading/I'm having problem uploading my documents.

I'm having problem clicking on links on the documents I downloaded.

How do I know that my assignment was submitted?

How do I know when my assignment is graded?

How do I access the course?

Can I track my progress or completed hours of the lesson?

Why aren't the videos loading?

What is 220? Why am I being asked to use these courses?

How do I know 220 will work for me (as a student or instructor) and/or my students?

How do the courses work?

What student age group is best for these programs?

How are 220 Programs different?

What does 220 stand for?

What happens if it doesn’t work for me?

I like the sound of your product, but I would also need to get the Board/Program Manager/Executive Director on board to make this happen.

What is included in each Learning Track?

Will you provide an invoice?

How do you handle student privacy/data sharing?

Why are you a for-profit company?

Do you offer custom webinars or keynotes?

What organizations have you worked with in the past?

What research is your program based on?

I’m not funded by 21CCLC- does this work for me?

We already have a solution we’re using / a competitor with lower costs / I think we’d rather do this ourselves.

We don’t have time to implement a new program right now.

What are the key objectives of each learning track?

How much does it cost?

Can I pay by credit card?

How do we evaluate student progress?

What type of support do you provide for our organization throughout the course?

Is this a Social Emotional Learning (SEL) program? How does your program support SEL?

How does your program support STEM?

How do you handle working with "at-risk" youth or first-generation students?

I’m a parent looking for a program for my son or daughter- is this something you offer?

How much time will it take to get started?

What does the role Champion mean?

How long does each module or lesson take?

How long does a course take?

What is the suggested schedule for a course or is there only one way to implement a course schedule?

What resources are available to me as an Instructor?

How do I ensure my students are successful with 220 courses?

How do I enroll my students?

How do I get support if I need it?

I'm an Instructor or 220 Champion and my students and/or staff are not receiving their Welcome or Reset Password emails from 220. What should I do?

What if I need to remove an Instructor/staff member or student from the platform or a course?

How do I access grading, progress and reports? How do I access the back end of the platform?

Do my students each get their own account? How do they login?

How can I see my students or class's progress in the course(s)?

How can I create a report showing all of my students?

How can I grade assignments?

How do I know when an assignment has been submitted?

How can I track the hours my students are working in the courses?

How do I schedule the courses, how many modules per week and weeks for the course?

If you are an instructor, does this mean I have to teach the lessons in-person?

How do I add an Instructor?

How do I enroll students in a User Group?

Are these resources available in a different language?

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